Our company culture attracts the brightest talent. Our ambition is to be regarded as the most professional managing agent in the country - with a team of exceptional people who are energised by what they do.
If our values ring true to you: being passionate about making things happen; delivering exceptional customer experiences; brilliant at solving problems; being tenacious and resilient, then you belong with us. We're always on the lookout for special people with the talent and drive. If that sounds like you, get in touch.
We support and nurture our people so they can be their best selves. Technical excellence, quality and innovation is embedded within a culture of continuous learning. Being part of the wider Encore team means we share our knowledge through the Encore Academy – our bespoke internal training programme, as well as coaching and mentoring. We support people to obtain professional qualifications from the likes of IRPM, RICS, AAT, CIMA or ILEX.
We have structured career pathways, especially in our property management team where there are opportunities to grow with increasing responsibilities and new career challenges. However we won't manage your talent, we will facilitate it, encourage it and nurture it.
Culture is the glue that binds everything together. We're all about communication, collaboration, teamwork – and having fun while we work.
Our people grow personally and professionally. We promote a culture which supports diversity and inclusion.
We know that you care about more than just money and perks (although we're good at those too). It's all the other factors that make a place somewhere you'd like to build your career and come to work every day. Here are some of the reasons we think you'll love being part of our team.
We won’t leave you on your own. You’ll have regular one-to-one meetings with your manager as well as regular team meetings. These are designed to provide you with the support you need and with a forum to share experiences and solutions to common problems.
We’re big believers in qualifications because they demonstrate professionalism, commitment and a desire to improve. So we’ll back you. Our Estate Management team are amongst the most qualified within the sector. You could achieve MRICS status or become a Chartered Surveyor while being an Estate Manager. We have designed a programme which will take you through the Residential or Facility Management sector pathway. One of our MRICS will act as a Counsellor for you to be successful in achieving your MRICS qualification.
We won’t drown you. Portfolios are designed to allow property managers to be in control and be proactive, without being overloaded.
Nothing makes us prouder than seeing our people succeed. We’ve got lots of success stories of people being promoted from entry level positions to running large teams and becoming qualified in their professional area. With clearly mapped progression frameworks based on competencies, skills and experience, we’ll help you get to where you want to be.
Estate management is a team sport. We realise that we depend on one another to deliver for our clients. So we pitch in and work together to get the job done and help each other out. There’s no time for office politics or ‘computer says no’.
Even in professional services, you can only be as good as the tools you’re using. How can you do your work or manage a portfolio if you’re flying blind? We try to make your life easier by having systems and dashboards at your fingertips to help you do your job and focus on what’s important.
The workplace is a large part of a person's life, so creating an inviting environment for our people to be inspired, learn and flourish can make all the difference. Our culture is focussed on our people and empowering our team which we believe leads to delivering excellent customer service.
We believe it's important to have fun while we work. It promotes teamwork and helps bind everyone together with a common purpose. Check out some of the activities we get up to below.
Our successful 3 year programme will help progress you from an Assistant Property Manager into a Property Manager with a portfolio of estates – and achieving AssocRICS. In 5 years you could become MRICS. We have mapped out all the competencies and linked them to particular working experiences, so you will know the path to follow and recognise how you learn with everyday work.
We have apprentice schemes across various teams including Estate Management and Facilities (site and mobile teams). These programmes will make sure you learn a profession gradually and will help you to build the foundations of your career.
JM Estates staff have full access to The Encore Academy - a comprehensive in-house training programme designed to be inclusive and interactive. Launched in 2017 to help our teams progress in their chosen career path, the Academy has been designed to complement their professional training and give them the skills they need to deliver exceptional levels of service to our clients. Sessions take place throughout the year and are delivered by experienced course leaders from our senior management team.
We think it's important to reward you for a job well done. We offer a range of benefits and social activities to make work rewarding and fulfilling.
"I have worked at other agents and can honestly say that this is the first place I have worked where I feel that I am able to completely fulfil all of my duties to the highest of standards. If you want to feel part of a team and able to make a difference then this is the place to work. Everyone works together to achieve positive results, you will feel empowered in your role and able to carry out your duties to the highest standard. We have great systems in place to support you as well as an amazing support team!"Regional Manager
"I feel I am an extremely valued member of the team, and am given the support I need to give our clients the best service possible."
Assistant Property Manager
"I appreciate the support provided, both financial and practical, which has allowed me to improve my skills and progress in my career."Estate Manager